faq

GENERAL QUESTIONS

1. Can the EYE TOWER system be used in the rain?

Yes. The system comes with a customized weather cover that will protect the camera and pan and tilt mechanisms. If there is a chance of heavy rain it is recommended that the tripod be set up with the wind direction behind. This reduces the chance of rain droplets sitting on the lens and affecting the quality of image.

The EYE TOWER system must not be used during lightening storms.

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2. How close to the tripod do I have to be when filming?

Both the 13 inch monitor and RC unit fully function up to 50m from the EYE TOWER tripod with a clear line of sight. This means that the person filming the sporting event can sit in a comfortable position out of extreme weather.

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3. Once I have placed an order how long will it take before I receive the EYETOWER?

Orders in Australia will arrive in 2 weeks.

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4. Is it difficult to control the camera?

The camera system is very easy to control. The sensitivity of the joysticks can be adjusted to accommodate the speed of different sports. As with any control unit the more you use it the better you become.

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5. How do I learn the set up?

The set up is very simple. A beginner will take about 15 minutes and someone that uses the system regularly will only take 10 minutes. Video instructions can be found on the website and PDF versions are supplied with the camera and are also downloadable.

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6. Is the EYE TOWER compatible with Video Analysis software?

Yes. Post filming it is possible to cut and code the video using a range of software applications.

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7. Can I upgrade the system at a later date?

Video technology is moving fast. We anticipate that advancements will mean that regular upgrades will be available that offer more functions and higher levels of performance.

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8. Can you take the EYE TOWER on a plane?

Yes

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9. Do I need to be close to a power supply?

No, rechargeable batteries power the whole system. It is recommended that all batteries be fully charged prior to use. A fully charged system will allow for between 3 and 4 hours of use.

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10. How do I extract my video once I have finished recording?

The video files are stored on the cameras STD card. Once filming has finished remove the card from the camera and insert it into a card reader or directly into most laptops. There is a wide range of software that can be used to edit the video.

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